I have now completed the online training which contains learning modules on each area, gas, phone, broadband etc. I am now eligible for my own branded Utility Warehouse website. I can sign customers up online now but not face-2-face as you are required  to complete the 'Getting started' classroom training course first. These are run in all major cities across the UK. As, I am from Glasgow the nearest one to me is in East Kilbride. They run during the week between 1-6pm. I hope to do mine at the end of April.